SITXHRM003 Lead And Manage People Assessment Answer
roles of and functions performed by supervisors and managers:
- decision making
- delegating tasks
- monitoring staff
- planning and organizing
- providing information:
- organization performance
- changes in organisational policies
- marketing information and targets
- overall organisational objectives
- plans for new equipment
- rationale for management decisions
- technology updates
- training developments
- expectations, roles and responsibilities of team members:
- adhering to policies and procedures
- cooperative and open communication
- nature and scope of work
- relationships with others in the workplace and interdependent areas of activity
- reporting requirements
- considerations in the individual development of staff:
- change in job responsibilities
- external training and professional development
- formal promotion
- internal training and professional development
- opportunity for greater autonomy or responsibility
- features of different leadership styles
- features of open and supportive communication
- characteristics of effective leadership
- principles of teamwork and:
- characteristics of effective teams
- roles and attributes of team members
- organisation of teams
- potential team problems
- benefits of effective teamwork
- role and theories of motivation as they apply to the management of individuals and teams
- the role of group dynamics in successful team management
- forms of recognition and reward applicable to leading staff:
- acknowledging individual good performance to the whole team
- incentive initiatives
- informal acknowledgement
- presenting awards
- written reports to management
- types of organisational plans and planning processes.
Instructions for assessment including WHS requirements
The assessment task for this project consists of 2 parts, Part A and Part B.
For Part A
Based on the scenario given, you are required to demonstrate your ability to:
- Set and measure KPIs.
- Use new or innovative approaches to meet the KPIs.
- Define constraints to meeting KPIs.
- Know what to do if KPIs are not met.
- Use appropriate methods of communication.
For Part B
you are required to establish a set of evaluation criteria to monitor and evaluate the performance of staff. The following points need to be developed for Part B:
- Set job responsibilities and tasks
- Relate job responsibilities to specific performance indicators
- Employee feedback collection
- Professional development opportunities
- Bonus and reward systems
- Provide employees with feedback
- Delegating tasks