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CHCAGE001 Facilitate the Empowerment of Older People Assessment Answers

This Student Assessment Booklet includes all your tasks for the assessment of CHCAGE001 Facilitate the empowerment of older people.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 6 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task About this task
Assessment Task 1: Written questions You must correctly answer all questions to show that you understand the knowledge required of this unit.
Assessment Task 2: Case studies You are to read two case studies and complete the questions for each
Assessment Task 3: Role play In this role play you will need to work with a new client and respond to their goals and aspirations. You are also required to answer a set of written questions after the role play is complete.
Assessment Task 4: Project This task follows on from the role play at Assessment Task 3. You are to do a safety check on a real bathroom, assuming the bathroom is Brenda’s, and determine aids and modifications that should be made to allow her to continue living independently
Assessment Task 5: Workplace Project You are to work with a real aged care client to determine ways in which they can be empowered and achieve their goals and aspirations. Part of this task requires your assessor to observe your interactions with your client, and the other part requires you to complete a detailed client report of your experiences.
Assessment Task 6: Supervisor Report Your workplace supervisor is to complete a supervisor report that confirms your ability to demonstrate a range of skills and knowledge relevant to this unit.

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Supporting resources

You may like to look at the following websites, books and documents for more information about the topics related to this unit:

  • Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
  • Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

Assessment plan

The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.

Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment Requirements Due date
1. Written questions
2. Case studies
3. Role play
4. Project
5. Workplace project
6. Supervisor report

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TASK COVER SHEET – ASSESSMENT TASK 1

TASK 1: WRITTEN QUESTIONS

TASK SUMMARY:

  • This is an open book test – you can use the Internet, textbooks and other documents to

help you with your answers if required.

  • You must answer all questions correctly.
  • Write your answers in the space provided.
  • If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.
  • You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if you prefer to type your answers).

WHEN DO I DO THIS TASK?

  • You will do this task in your own time.
  • Write in the due date as advised by your assessor: _________

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Instructions to students:

QUESTION 1

Fill out the table below to show your understanding of the structure and the profile of the aged care sector.

a) Aged care service delivery models
Briefly describe each of the following:
High level residential care
Low level residential care
Collocated residential care
Home and Community Care (HACC)
Community Aged Care Packages (CACP)
Extended Aged Care in the Home (EACH)
Consumer-directed care
Palliative care
Respite care
b) Support services
Identify three different types of agencies that can assist with support services for those who are ageing.
Identify three different referral networks that can assist with support services for those who are ageing.

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QUESTION 2

  1. What does ‘normal’ ageing’ mean? How can attitude and a healthy lifestyle improve the health and well-being of older people?
  2. Explain how ‘ageing in place’ can be a positive approach for older people.
  3. Provide a definition of ‘active ageing’.
  4. Explain how the palliative care approach helps people to maintain their comfort and quality of life in the final stages of their life.
  5. What is a common misconception about older people and sexuality?
  6. Think of an issue that could arise in older age due to a person’s gender – provide an answer for each gender.
  7. List five changes that occur to the human body as it ages.
  8. List two psychological changes that can occur due to ageing.

QUESTION 3

  1. Write down your personal values and attitudes when it comes to older people. How do you believe that your attitudes and values may impact on your work with older people?
  2. Fill out the table below about myths and stereotypes about older people.
Identify at least three stereotypes related to ageing.
Identify at least three myths related to ageing.
  1. Marginalisation is defined as treating a person or group as insignificant or less important than others. Explain how an older person’s quality of life can be impacted by marginalisation/social devaluation.

QUESTION 4

  1. A personal care worker is asked by a client about what she can expect now that she has been diagnosed with Parkinson’s disease. The PCW’s father had died of Parkinson’s so she felt well qualified to tell her all about the disease and what she could expect. She told her each of the stages that her father had gone through. The client seemed very overwhelmed but the PCW was happy that she had been able to explain things clearly for her.Do you believe the worker adhered to the role and responsibilities of their job? Explain your answer.
  2. Imagine a client asked you to do something that is not part of your job role. You refuse but they push harder and say it will be fine, they’re okay with it. What would you do in this situation?
  3. Give three examples of how a worker could overstep work role boundaries.
  4. Give three examples of the limitations faced by a worker in their role in the aged care sector.
  5. Work health and safety is important regardless of the work sector. List three important work health and safety responsibilities of an employee in the aged care sector.
  6. Explain your duty of care as a personal care worker.
  7. Explain how a code of ethics guides your work in the aged care sector.
  8. What is the legislation you must adhere to in your state or territory in regards to anti-discrimination?
  9. Provide three ways in which clients in aged care may experience discrimination.

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QUESTION 5

  1. Briefly describe the concept of confidentiality. Assume that you are on your work placement and experience something that you want to tell your friends and family. Telling your friends and family means that you would need to talk about a client’s situation and potential give identifying information about them.Should you share your experiences?
  2. You are completing your assessments for this course and need to document your experiences with three older people. Two of your clients are more than happy for you to write about them. The third client is concerned about their privacy and how the information is going to be used.List five things you could tell your client to reassure them their privacy will be maintained.
  3. Identify the legislation you must adhere to in relation to privacy and confidentiality. Provide a brief description of its requirements.
  4. Briefly describe the concept of disclosure. In your answer, list two situations where you would need to disclose/report information a client tells you? List three examples of when workers may be required to disclose information.

QUESTION 6

  1. Explain how person-centred care assists older people to feel in control of their care.
  1. Explain how a worker in the aged care sector can empower their clients.
  1. Explain how disempowerment can impact an older person, and how it can also impact the aged care worker when providing care.

QUESTION 7

Jeremy has dementia. He now ignores his personal hygiene and is incontinent. He will follow simple instructions.

  1. What personal care support does Jeremy need? As Jeremy’s personal care worker, how would you encourage his participation and independence?

Jaydia is very hard of hearing. He wears hearing aids that assist, but he still has difficulty hearing. He finds his deafness very socially isolating and tends to withdraw.

  1. As a personal care worker, how could you support Jaydia with this problem?

Hamish is dying of cancer. There is a treatment available but he chooses not to go ahead with it saying that he does not wish to prolong his life. He decides he is going to travel and do some things he has always wanted to do but never has. He has planned a tandem sky dive and white water rafting. He seems the happiest he has been since his diagnosis.

  1. How will Hamish’s ‘dignity of risk’ influence the life he has left to him?

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QUESTION 8

Participating in the community is important for many people. As people age, community engagement can often become more difficult.

Think of a person you know who is elderly or imagine yourself as elderly and frail.

  1. What types of community participation do you think is important so an aged person can engage socially and undertake their tasks of daily living? What challenges are there?
  1. Choose one of the challenges that you identified above. What support could be given to someone so they can continue their community participation?

QUESTION 9

  1. List three indicators for each type of elder abuse in the table below.
Type of elder abuse Indicators
Physical abuse
Type of elder abuse Indicators
Psychological
Financial
Sexual
  1. If you suspected that a client was being abused, what must you do?

QUESTION 10

Harry has a fall during one of his walks. You help him up and assist him back to his room.

He appears to be okay, but is shaken.

  1. What should you do to report the incident (both verbally and in writing)?
  1. Why is it important to report this incident given that Harry does not appear to be injured?

Elsie saw Harry fall. She comes up to you and starts asking questions about Harry. ‘Why did he fall?’, ‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’

  1. How would you respond to Elsie? Why would you respond in this way?

QUESTION 11

  1. Provide a definition for each of the care approaches below.
Care approach Definition
Person-centred approach
Enabling/reablement approach
Rights-based approach
  1. Explain how each of the care approaches below could be provided by a carer. An example has been done for you.
Care approach Example of how this can be provided
Person-centred approach Example answer:

We discussed all the care options with Mrs. Brown and answered all the questions. At the end of the discussion she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided. She said that she may need help with buttons sometimes.

Person-centred approach
Enabling/reablement approach
Rights based approach

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QUESTION 12

Research a best-practice aged care program (for example, you might choose the Eden Alternative or Active Service Model).

In one to two paragraphs describe the program and why it is ‘best practice.’

QUESTION 13

Mabel lives at home alone. She is a very independent woman and enjoys working as a volunteer in the community and also runs an art class. Mabel fell and broke her shoulder. She needed surgery and spent ten days in hospital. Once she was clinically stable, she was worried about how she would manage at home as she had no family close by. She was told that she would be dependent on support for activities of daily living for up to two months while her shoulder repaired itself.

Mabel was very worried that she would have to remain in hospital for that time, however arrangements were made for her to be discharged from hospital and receive assistance at home until she was able to be independent once more.

A care plan was set up and was planned to go for six weeks at which time it would be re-evaluated. Care included showering, dressing, cleaning, transport to physiotherapy, occupational therapy, and meals on wheels.

At her review after six weeks Mabel has very happy with her progress. She was going back to volunteer work one day a week and planning to restart her art classes next week. She had cancelled the meals on wheels the previous week as she found she was able to cook for herself now. It was agreed that she no longer needed home support.

Discuss the advantages that a reablement approach had for Mabel compared with more traditional models of care.

QUESTION 14

  1. Describe the concept of human rights. In your answer, refer to the foundation document developed by the United Nations that outlines our basic rights and freedoms.
  1. Identify three ways in which a client in aged care could have their human rights ignored.
What do I need to hand in for this task? Have I completed this?
Your answers to each question o

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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth: Student ID:
Unit:

CHCAGE001 Facilitate the empowerment of older people

Student to complete Assessor to complete
Assessment Task Resubmission?

Y/N

Student initials Sufficient/ insufficient Date
Case study 1
Case study 2

ASSESSMENT TASK 2: CASE STUDIES

TASK SUMMARY:

You are to read the case studies and complete the questions that follow.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

  • Access to textbooks and other learning materials
  • Access to a computer and the Internet (if you prefer to type your responses).

WHEN DO I DO THIS TASK?

  • You will do this task in your own time.
  • Write in the due date as advised by your assessor:_____

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

CASE STUDY 1:MARTA
Marta is suffering from dementia that is caused by a lifetime of alcoholism. She lives at home with her husband Bill, who also drinks a lot of alcohol. A HACC worker visits three times a week.

Today her HACC worker notices bruises on Marta’s arms. This is the third time this month that she has had bruises. When she asks Marta about them she just looks ahead and says nothing, humming in her normal way. When she asks Bill what happened he says, ‘I dunno – silly old cow keeps falling over. She was probably drunk again and fell out of bed.’

The worker looks at the bruising pattern. She thinks that it looks more like someone has grabbed Marta very hard.

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  1. How can the worker tell from the bruising pattern how the injury is likely to have occurred? How would this be different from bruising that occurred due to falling out of bed?
  1. What actions must the worker take to report the suspected abuse?
  1. What professional support service could Marta be referred to for assistance?
  1. The worker no longer feels safe going to Marta’s house. This is very stressful for her as she doesn’t want to admit that she feels unsafe and insecure. She has been seeing a counsellor for other issues and decides that she wants to speak to them about how she is feeling.

When talking to her counsellor, what does the worker need to consider in terms of her workplace’s privacy and confidentiality requirements.

  1. The worker learns that a colleague has been discussing Marta’s circumstances and your stress reaction in the lunch room. There is often staff present who are not directly involved in client care. What legislation and ethical requirements is the colleague breaching?
  1. What should the worker do now that they know Marta’s personal information has been discussed?
What do I need to hand in for this task? Have I completed this?
Your answers to this case study o
CASE STUDY 2:CATHOLIC SERVICE
The Catholic service in your aged care facility has been changed from Tuesdays to Thursdays – the priest is not able to attend on Tuesdays anymore.

Unfortunately the service now clashes with the time that clients are able to go out for coffee in the local town. The clients are taken to the coffee shop nearby and are also able to walk around the town and do a little shopping if they wish.

The Catholic clients are very annoyed that they can no longer go on their coffee excursion. It’s not their fault that the priest has needed to change arrangements!

When something about it is said to a staff member, the staff member says, ‘Well, you don’t have to go to church!

I’m sure God will agree that drinking a delicious cup of coffee is much more important than listening to the priest.

The priest probably won’t care anyway!’

Later that same week, one of the clients overhears a couple of the workers making fun of the Catholic clients about their situation, and how they are putting a church visit above coffee and shopping.

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  1. Do you think the Catholic clients are being discriminated against? Explain your answer.
  1. What would be a better way of dealing with the concerns of the Catholic clients to ensure their religious needs are respected?
  1. What action would you take if someone in the client group tells you they want to put in a formal complaint?
What do I need to hand in for this task? Have I completed this?
Your answers to this case study o

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth: Student ID:
Unit:

CHCAGE001 Facilitate the empowerment of older people

Student to complete Assessor to complete
Assessment Task Resubmission?

Y/N

Student initials Sufficient/ insufficient Date
Role Play

ASSESSMENT TASK 3: ROLEPLAY

TASK SUMMARY:

In this role play you will need to work with a new client and respond to their goals and aspirations. You are also required to answer a set of written questions after the role play is complete.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

  • Your assessor to play the role of Brenda.
  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if students prefer to type their responses).

WHEN DO I DO THIS ASSESSMENT?

  • You will do this task in your workplace or in the classroom (your assessor will determine the most suitable location).
  • Write in the due date as advised by your assessor:_____

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor sees that you have not shown appropriate skills or knowledge, they will give you some feedback and you will need to do the specific task again.

INSTRUCT